The Integrated Long COVID Recovery Programme™
Terms and Conditions
1. Scope of Service & Nature of Relationship
The Integrated Long COVID Recovery Programme™ (the "Programme") is a specialist-led, educational, and consultative framework. It provides neuro-somatic coaching, respiratory regulation strategies, and functional capacity auditing.
Non-Medical Status: You acknowledge that Jakub (“the Specialist”) is providing a Consultancy and Coaching service. While the Specialist is a UK-registered Physiotherapist, these sessions are not a substitute for local medical diagnosis, clinical treatment, or emergency care.
Medical Management: You must remain under the care of a primary physician or medical specialist. You agree that this Programme does not manage acute medical conditions or prescribe pharmacological interventions.
2. Professional Jurisdiction & Governing Law
UK Jurisdiction: The Programme is operated from the United Kingdom. All services are deemed to be delivered in the UK under the laws of England and Wales.
Global Agreement: Regardless of your physical location, you agree that any disputes, claims, or legal proceedings arising from this agreement shall be handled exclusively by the courts of England and Wales.
Professional Standards: Services are provided according to UK professional standards and the Specialist's UK-based professional indemnity insurance.
3. Client Commitments & Implementation (The "Success Clause")
The effectiveness of this Programme is directly proportional to your active participation. By enrolling, you make the following declarations:
Utmost Implementation: You declare that you will use your best efforts to implement the strategies, breathing mechanics, and pacing protocols agreed upon during sessions.
Honest Communication: You agree to provide accurate, transparent, and "real-time" data regarding your symptoms, activity levels, and systemic responses. Withholding data or providing false metrics compromises the safety and efficacy of the programme.
Integrity of Data: You confirm that all health history, biometrics, and functional data provided in the Functional Capacity Report are true and complete.
4. Programme Structure & Financial Terms
Package Structure: The Programme is delivered as a 14-week integrated block. This structure is a mechanical necessity for:
Consistency in autonomic recalibration.
Implementation of protocols between sessions.
Data-led review and iterative adjustment.
Investment: The total Programme fee is £4,000 (unless otherwise agreed in writing).
Payment: Fees must be settled in full prior to the commencement of the first session, or according to a pre-approved instalment plan.
5. Cancellation & Refund Policy
Reserved Capacity: Because the Specialist limits the number of active clients to ensure high-level oversight, time is strictly reserved for you.
Refunds: Once the Programme has commenced (following the first session), refunds are not available.
Early Termination: If you choose to discontinue for personal reasons, no pro-rata refunds will be issued for unused sessions.
Outcome Disclaimer: Refunds will not be issued based on perceived lack of progress. Physiological responses to neuro-somatic recalibration vary, and no specific clinical outcome can be guaranteed.
6. Client Responsibility & Safety
Self-Monitoring: You are responsible for providing accurate information about your health and informing the Specialist of any relevant medical diagnoses or medications.
Symptom Stop-Rule: You must stop any protocol activity immediately if symptoms worsen significantly and inform the Specialist within 24 hours.
Emergency Care: You must seek urgent medical care (A&E/ER) for serious symptoms such as chest pain, fainting, or neurological changes.
7. Limitation of Liability
To the maximum extent permitted by law, the Specialist shall not be liable for any indirect, incidental, or consequential damages resulting from your participation. You acknowledge that you are voluntarily implementing lifestyle and physiological changes and assume all inherent risks associated with health-related recovery.
Risk Assumption: You acknowledge that participation in any health-related recovery programme carries inherent uncertainty. You are voluntarily implementing lifestyle and physiological changes.
Liability Cap: To the fullest extent permitted by law, the Specialist shall not be liable for indirect or consequential losses, decisions made by the client outside the guidance provided, or medical outcomes.
8. Confidentiality & Data Protection
Your data is handled in strict accordance with UK GDPR standards. Personal information is never shared with third parties without your explicit consent, except where required by law or in cases of immediate risk of harm.
9. Intellectual Property & Proprietary Rights
Ownership of Content: All materials provided during the Programme—including but not limited to the Functional Capacity Audit, the Recovery Roadmap, specialized video training, breathing protocol templates, and written frameworks—are the exclusive intellectual property of the Specialist.
Limited License: Participants are granted a single, non-transferable, revocable license to use these materials for their personal recovery only.
Restrictions: You are strictly prohibited from reproducing, distributing, sharing, or selling any part of the Programme materials to third parties. Any unauthorized use of the Programme’s proprietary "Neuro-Somatic" frameworks will be considered a breach of contract and may result in legal action.
10. Technological Requirements:
Clients are responsible for ensuring a stable internet connection and a private, quiet environment for sessions. Sessions missed due to client-side technical issues will not be refunded or rescheduled.
11. Agreement & Electronic Consent
By booking the Programme, submitting payment, or participating in the first session, you confirm that:
You have read, understood, and agreed to these Terms and Conditions.
You acknowledge the non-medical, consultative nature of the service.
You agree to be bound by the laws of England and Wales.